Welcome to our Help page! Here you will find answers to common questions and concerns. If you can’t find the information you need, please contact us and we will be happy to assist you.
Frequently Asked Questions:
- How do I create an account? To create an account, click on the “Sign Up” button at the top of the page and follow the instructions. You will need to provide your name, email address, and create a password. Once you have submitted your information, you will receive a confirmation email. Click on the link in the email to activate your account.
- How do I reset my password? If you have forgotten your password, click on the “Forgot Password” link on the login page. Enter the email address associated with your account and follow the instructions to reset your password.
- How do I place an order? To place an order, browse our products and select the item(s) you wish to purchase. Add the item(s) to your cart and proceed to checkout. Enter your shipping and payment information and confirm your order.
- How do I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the shipping carrier’s website.
- What is your return policy? We accept returns for most items within 30 days of purchase. Please refer to our Returns Policy for more information.
- How do I contact customer support? You can contact our customer support team by phone, email, or through our online contact form. Our team is available to assist you Monday through Friday from 9:00am to 5:00pm EST.
- How do I unsubscribe from your mailing list? To unsubscribe from our mailing list, click on the “Unsubscribe” link at the bottom of any email you receive from us. You will be removed from our mailing list within 24 hours.
Thank you for visiting our Help page. If you have any further questions or concerns, please do not hesitate to contact us.